Policies & Practices
Directors at Insight are committed to ensuring that company activities follow good professional practice. Company managers acknowledge responsibility for the effective implementation of policies and procedures.
Staff co-operation is fundamental for a positive policy culture. Actions against the 'spirit' of company policies or 'letters of the law' are considered disciplinary matters.
Staff co-operation is fundamental for a positive policy culture. Actions against the 'spirit' of company policies or 'letters of the law' are considered disciplinary matters.
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EQUAL OPPORTUNITIES
Insight Social Research Ltd has an established Equal Opportunities Policy, that addresses issues of promotion, recruitment, training and conditions of employment. It applies to both company employees and research frameworks.
Insight encourages diversity in relation to gender, age, disability, race, language, culture, and religion. Insight is an age positive employer.
It is company policy to fully consider linguistic preference. Choice of language is respected and Insight seeks to ensure (in its work) inclusion of minority groups and people with communication difficulties. For a copy of the full policy contact:
HAYLEY FISK Research Associate
tel: (01443) 742678 fax: (01443) 742647
e: hayley.fisk@researchatinsight.org
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ENVIRONMENTAL MANAGEMENT
Insight Social Research Ltd is strongly concerned for the environment and carries Green Dragon accreditation (in collaboration with Groundwork Rhondda-Cynon-Taff and the Welsh Assembly Government).
Insight proactively supports the promotion of environmental awareness and understanding through the implementation of a 'reduce:reuse:recycle' policy.
Insight has a documented Environmental Management System and maintains objectives, targets and procedures alongside the Environmental Policy Statement. For copies of environmental documentation contact:
HAYLEY FISK Research Associate
tel: (01443) 742678 fax: (01443) 742647
e: hayley.fisk@researchatinsight.org
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QUALITY ASSURANCE
Insight Social Research Ltd is concerned with quality of service and ensures that frameworks are in place to maintain high standards. With this comes a full commitment to learning and improving research techniques. A key element of this relates to the inclusion of service users.
With considerable knowledge of methodologies, Insight endeavours to satisfy the expectations of customers in response to company and client systems, processes and services.
Confidentiality is maintained in accordance with the Data Protection Act and contact details of consultation participants are temporarily retained to facilitate check-backs. This information is then destroyed. For a copy of the Quality Assurance Statement contact:
HAYLEY FISK Research Associate
tel: (01443) 742678 fax: (01443) 742647
e: hayley.fisk@researchatinsight.org
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HEALTH & SAFETY
Insight Social Research Ltd fully acknowledges the statutory requirements of the Health & Safety at Work Act (1974) and the Management of Health & Safety at Work Regulations (1999).
Insight is keen to undertake risk assessments and contingency plans to safeguard employees working off-site. Information, awareness and training is provided regularly to employees.
The allocation of duties for safety matters and/or arrangements particular to Insight are outlined in both the Health & Safety Policy and the Lone Worker Policy (see below). For a full copy of the Health & Safety Policy contact:
HAYLEY FISK Research Associate
tel: (01443) 742678 fax: (01443) 742647
e: hayley.fisk@researchatinsight.org
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LONE WORKERS
Insight Social Research Ltd is committed to ensuring that all employees are protected whilst at work. Insight acknowledges a duty to maintain a high standard of health and safety through the provision of resources and accessible facilities.
Duties and responsibilities for the safety of employees are (where appropriate) delegated to individuals in a manner that accurately reflects existing levels of training and competence.
Insight aims to remove and/or minimise risks to employees operating alone and/or without direct supervision. Specialist advice, assistance and training is provided. For a full copy of the Lone Worker Policy contact:
HAYLEY FISK Research Associate
tel: (01443) 742678 fax: (01443) 742647
e: hayley.fisk@researchatinsight.org